National Occupational Standards (NOS) for Volunteer Managers - time for change?

Nov
09
Hallo, Skills Third Sector are inviting views from volunteer managers on whether the current National Occupational Standards (NOS) for Volunteer Managers are up to scratch. These standards were last updated in 2008, and so questions have been raised about whether they are up to date, fit for purpose, and reflect current best practice in volunteer management. What do you think? You can take a look at the current standards attached, or visit:
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Webinar: Raising our Profile, Having a Say

Sep
04

Warrington Voluntary action is continuing it's webinar series with a broadcast on Wednesday September 12th, 2pm.

This webinar broadcast is for anyone who works with volunteers and who is interested in where the profession is heading and where Volunteer Management fits within the proposed changes to our national volunteering infrastructure.

The aim will be to:

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Is the merger the answer to all our volunteer management ills?

Jul
05
Having read Rob Jackson’s analysis of the potential merger between VE and NCVO http://robjacksonconsulting.blogspot.co.uk/2012/06/ncvo-and-ve-in-formal... I wanted to look a little deeper what it could mean for volunteer management.
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Volunteer Managers and volunteering: A return to the floor

Apr
13
Volunteer Management is a skill that can stand on its own. But how do you become a good Volunteer Manager?

Is it through qualifications? Is it though experience of managing volunteers? Is it through an apprenticeship? Is it through experience in another field?

It could be through any one or more of these, but often, an essential part of a good Volunteer Manager’s learning is being left out of all of these routes. Quite simply, Volunteer Managers should also have experience of being a volunteer.

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First Steps

Mar
01

I attended the AVM Annual Conference yesterday. I initially went fully expecting to find it a waste of time and hoping to be on an early train home. In fact, the night before, I had even decided not to bother going at all. It was only due to some gentle encouragement (and a self-esteem boost) that I decided to go at all.

And you know what?  I’m really glad I did.

Over the past 6 months I had become so disillusioned with Volunteer Management as a career that I was ready to give up on it. I felt, as do a lot of Volunteer Managers, unsupported.  That I wasn’t listened to, that my skills were not appreciated and that I didn’t have a voice.

Now don’t get me wrong ; this is NOT a whinge fest going on here. I am passionate about Volunteering and about good Volunteer Management, but I had reached the end of my tether and had decided to move on for my own sanity.

But I found that at the AVM Conference, I had a voice. I found that EVERYTHING was relevant. And it drew me back in.

As a profession, we NEED the Association for Volunteer Managers. We need a collective voice and the hope that by using this collective voice, we can make a difference.

But as the theme for the day made very clear; if we want change, we have to do something about it.

I don’t have any special qualifications in Volunteer Management. I’ve never managed hundreds of Volunteers and never had a budget that I could actually do anything with. But I do have an opinion. And as a first step, I’m willing to share it.

If AVM is to work, we ALL need to get involved.  I’m offering to stand up and start blogging and risk making some mistakes.

What are you willing to do?

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Opening Doors to Volunteering (EYV11) - Resources

Feb
15

In case the circulation of the EYV11 'Opening Doors to Volunteering' resources didn't reach everyone, please see this link

The summary of the workshop discussions can be found via the Attend Connect forum (free registration). Once registered the ‘Opening Door’s themes can be found here.

One recent addition has been the collation of show-case examples of good practice, which make interesting reading. A summary is listed below.

26 Business Reasons for engaging with disabled volunteers 

Probably the most significant finding about disabled volunteering from the literature review and the action learning workshops was that few mainstream VCS organisations had a business case for engaging with disabled volunteers. As a result there are few overt ‘sponsors’ of disabled volunteering within mainstream organisations.


This document uses the business case framework that was developed from the ‘Opening Doors to Volunteering’ programme, and presents 26 business reasons why Attend engage with volunteers with an Acquired Brain Injury. Whilst some of these relate to a ‘disability service-provider’ perspective, there will be many that could be applicable to others.

Involving people with a learning disability

Jemma Mindham, Area Manager working in the East of England for CSV responds to questions that explore how people with a learning disability are encouraged to claim their right to choice and opportunities to contribute within their communities. Jemma explains how the supported volunteer programme seeks to recognise the uniqueness of the individual, and what key management processes were put into place to facilitate this.

“And the day came when the risk to remain tight in a bud was more painful than the risk it took to blossom.”

Anais Nin (1903 – 1977)

Volunteering – The Borstals Programme

This is a fascinating case study of a volunteering programme for young-offenders delivered in the 1970s, back in the days when volunteer management was young and talk was cheap!
The paper reflects a discussion with Andy Kelmanson, responsible for running the programme, and provides some interesting and inspirational food for thought for us all here, in these post CRB days.

“Risk more than others think is safe
Care more than others think is wise
Dream more than others think is practical
Expect more than others think is possible”.
Maxim, Cadet.

Volunteering, prisoners and ex-offenders

Following the riots in the Summer of 2011, there was a recognition amongst many in the voluntary and community sector of a shared responsibility of a broader community remit, beyond the specific aims and objectives of their organisations.

However few mainstream volunteer-involving organisations have the skills and confidence to consider engaging with prisoners and ex-offenders. Resources are stretched, skills and experience are limited, and a fear of negative public perception is a real ‘blocking’ factor.

This paper reflects discussions with Carol Davis, Prison Volunteer Programme Coordinator at Sue Ryder on their pioneering Prison Volunteer Programme. As a mainstream VCS organisation themselves, their progress has much to teach and inspire the wider volunteer-involving community.

Volunteering for ex-offenders

A summary of discussions with Bettina Crossick, NOMS Lead – Mentoring, Volunteering and Service User Engagement.

This is an outline of the current challenges and opportunities faced by the National Offender Management Service. It also cites some current pilots designed to break down the current barriers to engagement by mainstream volunteering organisations.

There is also a useful diagram that highlights how NOMS works with prisons and probation services and engages with the voluntary and community sector.

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2012 Conference - (now sold out)

Jan
15

'Developing Ourselves Because No-one Else Is' - Recognising and Developing Volunteer Managers

Wednesday 29th February 2012 - 10am to 4pm

  • The Diana, Princess of Wales Memorial Fund,
  • County Hall, Westminster Bridge Road, London SE1 7PB

Photo credit: Stuck in Customs

The conference is now sold out (27th January 2012).


This one day conference examines how volunteer managers can explore their own professional development, through interactive workshops, engaging speakers and a Q & A panel.

  • How can I develop myself as a volunteer manager?
  • What can AVM do to support my professional development?
  • How have current voluntary sector leaders undertaken their own professional development?
  • What new initiatives will support volunteer managers of the future - such as volunteer management apprenticeships?

Confirmed speakers include:

  • Christine Fogg, Principal Consultant, CASS Business School
  • Sue Jones, Training Manager, Warrington Volunteer Centre
  • Sean Cobley, Chair, Association of Volunteer Managers

Costs (including lunch & refreshments):

  • AVM Members: £22.00
  • Non-members: £55.00

The conference is full - we are now managing a waiting list.  You can add yourself to the waiting list at our event website at http://avmconference2012.eventbrite.com.  If you are interested in the conference please add yourself to the waiting list as it will help us gauge interest in future events like this.

If you wish to join AVM, and enjoy the members discount on the conference, please also email us at conf2012@volunteermanagers.org.uk.

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Volunteers On A Tight Budget

Jan
07

Guardian Live Q & A - Managing Volunteers On A Tight Budget

Hallo, and a Happy New Year from all of us here at AVM.

On behalf of AVM, I'm taking part in The Guardian's first live Q & A of 2012: 'Managing Volunteers On A Tight Budget' on Tuesday 10 January from 1-3pm.

Managing volunteers is critical to many charities' functions. As budgets tighten, they need to find new ways to recruit, manage and retain volunteers, delivering better services to their beneficiaries at reduced cost.

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AVM Conference 29th February 2012

Dec
20

What are you doing on  the 29th of February 2012?  This is the date of the next AVM conference and we'd love to see you there.  So pop the date in your diary now, you know it's an event not to be missed.

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AVM Annual General Meeting

Oct
06

This year our Annual General Meeting will focus on our continuing professional development. Our speakers include Sue Jones who will give an update on the EYV2011 activities as well as new plans for more ways in which Volunteer Managers can continue to learn on the job, we will also hear about the new third sector apprenticeship frameworks, and how City University encourage and facilitate ongoing development.

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It's volunteer managing cats and dogs

Aug
10

I've been reflecting on the findings of a paper published in Voluntary Sector Review (Vol 2, No 1, 2011)  entitled 'Volunteers who manage other volunteers and the professionalisation of volunteer management: implications for practice' (Hill and Stevens, 2011).

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Benchmarking volunteering

Jul
18

VOLUNTEER AND VOLUNTEER MANAGEMENT BENCHMARKING: A CALL FOR EXPRESSIONS OF INTEREST (July 2011 )

  • Are volunteers important to your organisation?
  • Would you find it useful to be able to understand how your volunteers and volunteer management compare with other similar organisations?
  • Could this information help demonstrate your value added to your Senior Management Team/Board?

Agenda Consulting in partnership with the Association of Volunteer Managers (AVM) are launching a new benchmarking study covering volunteers and volunteer management. The study has already received considerable interest.

To express interest in participating or to find out more please contact Shabnam Tamim at shabnam.tamim@agendaconsulting.co.uk or Tracy Jarvis tracy.jarvis@agendaconsulting.co.uk or contact them on 01865 263720.

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Response to Third Sector Article Reporting Francis Maude's Speech

Jul
05

Please find below AVM's letter in response to the Third Sector article on Francis Maude's speech last week

Sir, 

The Association of Volunteer Managers notes that Francis Maude MP has some perception of the issues facing managers of volunteers and volunteers, and welcomes any ideas he might have for enhancing and facilitating the involvement of volunteers through volunteer management.  However, from the context in which his speech was reported in Third Sector (30 June 11), it appears that he believes increasing the number of managers of volunteers would mean that more volunteers are able to be involved.  This seems similar to the previous Government's belief that more volunteers equals better and more effective services provided by volunteer involving organisations.  Involving volunteers effectively is however far more complex than simply a numbers game.
 
Mr Maude identified the need for training as key for any public sector workers wishing to become managers of volunteers.  As with any profession, training is key to learning the necessary skills to be able to work in that profession, however it seems that Mr Maude fails to take into account that the need for practical experience is as much, if not more, needed in mastering a profession. 
 
There seems to be a perception that managing volunteers is easy and that anyone with even the smallest amount of management experience can do it.  If Mr Maude's remarks as reported are indeed accurate and represent the views of the Coalition Government it would seem that (as with the previous Government) they still have much to learn about both volunteering and volunteer management.
 
While up-skilling potential and existing managers of volunteers is vital in developing the effectiveness of  volunteer involvement it can only be realised through good governance and proper resourcing.  If Mr Maude and the Coalition Government are serious about supporting volunteering and realising the Big Society, their focus should be in encouraging the senior management teams and trustee  boards of volunteer involving organisations to invest accordingly and in proportion to the vital nature of volunteer support and involvement..
 
Yours faithfully,
 
Sean Cobley
Chair, Association of Volunteer Managers
sean.cobley@volunteermanagers.org.uk

Forums: 
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What is in it for me???

Jun
30

It is hard to form a new organisation, and sometimes even harder to keep it going. People need a reason to join, and to remain a member of AVM, especially as there seems to be so little that AVM can give back at the moment.

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