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Is bad volunteer management the only refuge for altruistic volunteering?I am not a believer in the existence of altruistic volunteering, of giving with no regard for yourself. I am of the generation immersed in the motivations and benefits of volunteering. For us, the volunteering relationship is not a one-way altruistic pathway but a two-way reciprocal relationship, where even those who volunteer just to help or to give something back, receive a personal reward such as a sense of satisfaction or fulfilment.
Of course, this is not to belittle the gift of time volunteers give to society. In fact, it’s completely the opposite. By understanding what motivates people to volunteer and the rewards they receive, it means we can not only better meet the needs of existing volunteers but also understand why people don’t volunteer. A couple of weeks ago, though, I was chatting with a volunteer, who had a story that is familiar to many of us. He had been volunteering for a local organisation for about four years. For the first three years, he thoroughly enjoyed it and got a tremendous sense of satisfaction from it. But in the last 12 months he’d been increasingly suffering from ‘volunteer burn-out’, to the extent now that every time he volunteers it is a chore. He gets that ‘Monday morning’ feeling. He now wishes, he’d never started. Why doesn’t he just stop? Because he feels guilty about letting people down. The one time he suggested he might leave, he was told he was irreplaceable. It was meant to be a compliment but it just added to the burden on his shoulders. His story made me re-think my thoughts on altruistic volunteering. For here was a person who, thanks to not being managed well, no longer got any benefits or rewards; no satisfaction, no enjoyment, no personal fulfilment. He was truly volunteering with absolutely no regard for himself. So it made me consider whether altruistic volunteering does in fact exist, but only, perversely, where bad volunteer management removes any benefit for the volunteer?
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We are funny creatures,
We are funny creatures, aren't we? we don't really do it for ourselves, but we benefit and then we stop benefitting, but we do it anyway?
I don't know if it is aultrusim when someone is worn down and guilted in to volunteering - are they doing it for goodnesses sake and nothing else? No, it sounds like it is driven by guilt, obligation, history and the way they are managed or not, as the case may be.
On holidays I had a conversation with some parents who now refuse to do anything for the school as they felt like they were the only ones being asked and were getting 'do-gooder fatigue' (amazing what terms you come up with on hols). I think one of the fundamentals of VMs is being able to ask for more, knowing when not to ask and always starting the ask with giving the Ok to say No. So many people in our sector are committed to service and don't know how to say No. I wonder if that kind of skills set is reflected in the new National Occupations Standards for VMs?
What is a volunteer?, the ESV dynamic (widening the debate)
Volunteer manipulation perhaps